JUST NU HAR VI NÅGOT LÄNGRE LEVERANSTID - Tveka inte att höra av dig om du har funderingar kring din order!

Returns & Exchanges

Let us guide you with sizing to save time on returns, and you can help us lower our environmental impact. Ask our team anything regarding sizing or style advice via the chat at our front page.

If you are not satisfied with an item and wish to return it, this has to be done within 14 days after you received your order. The product has to be in the same condition in which you received it/them and with all its/their labels and tags on. Please note that a return deposit of 50 SEK will be added at your cost.

Leave your return for free at our showroom at Surbrunnsgatan 6, book your drop off Monday to Friday via email or phone:

Email: info@marvillewomen.com
Phone: +46 76 327 77 86 (Monday to Friday 10.00-17.00)

HOW TO RETURN

  1. Place the items you want to return back in the bag that you received your order in, with all tags attached.
  2. Fill out the returns form that you received with your order and place it inside the bag. 
  3. Stick the enclosed  DHL return shipping label on the outside of the bag. 
  4. Drop off the parcel at your local DHL office or at our showroom at Surbrunnsgatan 6, Stockholm

RETURN POLICY

- All items are quality controlled and checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition please contact us immediately.

- Items should be returned within 14 days of receiving your order. This also applies to items on sale. 

- Please send all items you wish to return from an order in the same shipment to ensure your return is processed as quickly as possible.

- Items should be returned in their original packaging to ensure they are adequately protected in transit.

- Items should be returned new, unused, and with all designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

DAMAGED ITEMS

Is your item faulty or in a bad condition? Contact our customer service with your order number and a picture showing the issue, and we'll get back to you.

Email: info@marvillewomen.com
Phone: +46 76 327 77 86 (Monday to Friday 10.00-17.00)

HOW TO MAKE AN EXCHANGE

- No exchanges available via returns. Please place a new order at www.marvilleroad.com to secure your favorite pieces. 

- Do not hesitate to email us in advance to check if the product is available in our webshop. Contact our customer service for guidance:

Email: info@marvillewomen.com
Phone: +46 76 327 77 86 (Monday to Friday 10.00-17.00)