CUSTOMER CARE

Email: customercare@marvillewomen.com

Phone: +46 76 327 77 86
Monday to Friday 10.00 – 17.00

Visit our head office and showroom in Stockholm.

Gamla Brogatan 15
111 20 Stockholm, Sweden

Shop only by appointment, book via: customercare@marvillewomen.com

Our mission is to provide women like you with effortless pieces for a timesaving wardrobe. Don't know where to start? Book a personal shopping in our Showroom at Gamla Brogatan 15 in Stockholm. Book your appointment here.

PRESS & MARKETING
Email: jenny@marvillewomen.com

WHOLESALE
Email: denize.tuzunguven@marvillewomen.com

DHL (collect at service point)
1–3 business days • Free

BUDBEE (delivery to your door between 5–10 pm)
1–3 business days • 50 SEK

UPS (international shipping)
2 – 8 business days • varies depending on country, see delivery rates

*Delivery time and rates can variate depending on country.

All orders are completed, dispatched and delivered from our warehouse in Stockholm to you within 1–3 business days. International orders will be delivered within 2–8 days from the day you receive the shipping confirmation. During periods of sale and other activities, the delivery time may be longer. We operate Monday to Friday (not during public holidays). As soon as your order is dispatched, you will receive a shipping confirmation and a tracking number via email.

Delivery within Sweden: Free with DHL, Budbee 50 kr

Delivery within EU: 150 SEK

Delivery within Norway: 300 SEK

Delivery rest of the world: 370 SEK

Please note that all orders shipped outside of EU will be charged customs duties. These charges vary a lot and depend on the total amount of the order, what kind of goods it is, and from which country it's shipped. Just ask us if you have any questions!

We accept Klarna Pay Later, Klarna Pay Now, PayPal, Visa, Mastercard, Maestro and Amex. We provide Swedish payments with Klarna and Swish.

If you wish to make a return, click here. After you have registered your return, you will receive instructions for the next step via email. Items should be returned within 14 days of receiving your order.

Please note that a return deposit of 50 SEK will be added at your cost.

• A return deposit of 50 SEK will be added at your cost.

• For International returns outside of Sweden the customer will pay for the return cost. Make sure that you get a tracking number for your parcel. 

• All items are quality controlled and checked for any faults before they are dispatched to customers. Should you receive an item that is not in perfect condition please contact us immediately.

• Items should be returned within 14 days of receiving your order. This also applies to items on sale.

• Please send all items you wish to return from an order in the same shipment to ensure your return is processed as quickly as possible.

• Items should be returned in their original packaging to ensure they are adequately protected in transit.

• Items should be returned new, unused, and with all designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

• If you do not pick up your order at the service point, we will charge you for delivery, return and storage costs. The cost of this is 150 SEK. Be aware of that uncollected items are not counted as cancellation of your purchase.

Unfortunately, we cannot offer any exchanges via returns. However, you can make a return, receive a refund and thereafter place a new order.

If you have purchased an item with a discount code and wish to reorder a different size, we can reapply the discount for you. Contact us with both the original and the new order number and we’ll help you!

Email: customercare@marvillewomen.com

Phone: +46 76 327 77 86 (Monday to Friday 10.00-17.00)

Is your item faulty or in a bad condition? Contact our customer service with your order number and a picture showing the issue, and we'll get back to you.

Email: customercare@marvillewomen.com

Phone: +46 76 327 77 86 (Monday to Friday 10.00-17.00)

MARVILLE ROAD SHOWROOM

Only by appointment
customercare@marvillewomen.com
Gamla Brogatan 15
111 20 Stockholm

ÅHLÉNS

08-676 60 00
Klarabergsgatan 50
101 29 Stockholm

GRAND HOTEL

08-679 35 00
Södra Blasieholmshamnen 8
103 27 Stockholm

STRÖMS

08-22 63 00
Kungsgatan 38
111 35 Stockholm

NK

08-762 80 00
Hamngatan 18–20
111 47 Stockholm

PLAGG

08-650 31 58
Sankt Eriksgatan 37
112 37 Stockholm

BY US

08-765 04 28
Stockholmsvägen 55
181 32 Lidingö

LYXX

08-511 740 50
Golfvägen 8
182 31 Danderyd

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046-29 14 10
Basunvägen 6
237 42 Bjärred

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042-21 80 10
Kullagatan 37
252 20 Helsingborg

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0370-103 66
Storgatsbacken 21D
331 30 Värnamo

ME MODE MARINA

0340-140 90
Drottninggatan 17
432 41 Varberg

SEVEN DAYS OF FASHION

031-994 122
Storgatan 23
434 30 Karlstad

STEP BY STEP

0734 28 11 23
Galärbacken 15
457 40 Fjällbacka

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036-810 39
Lantmätargränd 42
553 20 Jönköping

FIDELI

011-23 77 77
Drottninggatan 42
602 24 Norrköping

FRIENDHS

Södertorg 19
621 57 Visby

SYSTER C

070-753 99 15
Kungsgatan 4
652 24 Helsingborg

CARIZMA

090-77 88 77
Rådhusesplanaden
903 28 Umeå